About Chick‑fil‑A®
Our Corporate Purpose
To glorify God by being a faithful steward of all that is entrusted to us.
To have a positive influence on all who come in contact with Chick‑fil‑A.
Our history
About Chick‑fil‑A’s Founder
Our founder, S. Truett Cathy, made the decision to close on Sundays in 1946. He knew what it was like to work seven days a week in restaurants, so he saw the importance of having his employees set aside one day to rest, and use that day to worship if they choose. That’s a practice we still uphold today.
Investing in Local Ownership
Becoming a local Chick‑fil‑A® Owner-Operator offers the opportunity to build a business, shape a culture and invest in a better future. And we’ll support you every step of the way.
Owner-Operators help continue the legacy that began with our founder Truett Cathy to be a positive influence on the people and communities we serve.
While it is an exceedingly rewarding opportunity, it does require long hours and leading a large team of employees. It’s not for those seeking passive financial investment, working from the sidelines or adding to a portfolio of business ventures. It’s a hands-on, life investment for leaders looking to build a business and their community.
Working at Chick‑fil‑A
We believe a strong and caring culture is essential to our success. The notion of care applies not only to our local Owner-Operators, Team Members and Guests in Chick‑fil‑A restaurants but also to how we treat each other at our corporate offices.
Chick‑fil‑A is committed to a workplace culture where everyone is treated with honour, dignity and respect. “We are better together” – one of our core values – means that when we combine our unique backgrounds and experiences with a culture of belonging we can strengthen the quality of care we deliver.
Better at Together
Committed to being Better at Together
Our founder, Truett Cathy, believed that ‘a great company is a caring company,’ and since the beginning, care has been at the centre of everything we do. We understand that the path toward getting Better at Together looks different for every business. At Chick‑fil‑A, our commitment is to approach this work with intention and humility, always believing the best in one another and striving for common ground. We continue on our journey, and we’re honoured by the opportunity to steward our organisation’s greatest asset – our people – and are energised by the road ahead.
Sourcing
Chick‑fil‑A restaurants offer top-quality food, served with exceptional hospitality. We believe in serving good food we can feel good about.
Chick‑fil‑A restaurants plan to serve chicken sourced from the UK.
Striving to serve freshly prepared food while reducing food waste, we take a “cook less, more often” approach. By studying smart, lean manufacturing principles used in other industries, we’re working toward a menu that achieves these goals and enhances customer experience, while never sacrificing delicious taste.
Innovative from the beginning
We continue to look for new ways to meet our customers where they are, with digital enhancements and bold new restaurant designs. We believe we can always find new and better ways to care for our customers.
A people business and a family business
Truett always maintained he was in the people business, prioritising customer service and dedication to his community. When travelling one day, he thanked the employee of a high-end hotel and the man responded, “My pleasure.” Struck by that response, Truett encouraged his employees to add that phrase to their daily interactions, something they continue to do to this day.
Chick‑fil‑A is still a family business, with Truett’s grandson, Andrew, serving as the CEO. The Cathy family has been working together for over 70 years. Today, several second and third generation Cathy family members carry on the company tradition.